1. How long is the warranty period of small excavators? A: One year or 1200 working hours.
2. What kind of small excavator certifications do you have? A: CE, ISO9001, SGS, etc.
3. Is it convenient to visit your factory? How to go there? A: Warmly welcome to visit our factory. It locates in Dezhou City, Shandong Province, which is near to the High Speed Rail Station and Jinan airport. By taking high-speed railway or plane are both ok. When you arrive, we will pick you up.
4. What are your advantages over others? A. 1.Over 20 years experience in the strong manufacturing capacity; 2.Own private brand, Shanding brand occupies 1st market share in China's domestic mini excavator market; 3.Strict quality control and service system. ISO9001, R & D and after-sales service team, 24/7 quick response; 4.Over 20 models ranging from 600kg to 15ton, crawler/ wheel type .the engines have the Euro stage V,and EPA certification
5.MOQ? minimum order quantity of 1 set,We can provide customized service Bigger order, price will be more favorable.
6.What is your terms of payment? A: T/T, L/C at sight, Trade Assurance.
7. How long will the offer be valid? Basically, our prices remain stable throughout the year. Might adjust the price due to 2 changes: exchange rate & raw material and labor cost.
8.How about the delivery time? 1.Conventional products: 5-7working days after payment received. 2.Customized products: 10-30 days according to detailed request. Any more infos, pls feel free to let us know at any time.